[Global CS] Senior Field Application Engineer – Global
상시 채용5
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Technical Support & Consulting: Engage with customers to understand their technical requirements, offering expert guidance and in-depth support for NPU products and associated software.
Product Demonstrations & Training: Lead engaging product demonstrations and technical workshops, while also creating comprehensive training materials tailored to customer needs.
Issue Resolution & Continuous Improvement: Investigate technical challenges based on customer feedback, diagnose root causes, and propose practical solutions to optimize product performance.
Internal Collaboration: Collaborate closely with R&D and product development teams at our headquarters to refine products, develop detailed technical documentation, and suggest enhancements.
Technology Research & Strategy: Support the development of differentiated technical strategies by analyzing emerging global trends, competitor activities, and advancing innovation in the AI semiconductor space.